Cumulus Media was quickly outgrowing
their paper based accounts payable (AP) process. As the second largest radio
communications company in the nation they needed a way to process 10s of
thousands of AP invoices every single month. With massive invoice volume, a
large number of users and a complex approval workflow they needed a system that
was both robust in it’s function, and customizable to how they do business.
ePayables from Fidesic was exactly that system.
To exacerbate the challenges facing
their AP department, Cumulus was looking to grow (and grow quickly.) With
nearly a 25 percent market growth over night, they needed to address their AP
concerns and do so without it ballooning into a year long project. Enliven’s
record for quick implementations were yet another reason they chose to go with
The full implementation process of over
200 users, dozens of regional markets, and thousands of invoices was done in Q1
2012. This process included hands on training, customized training documents,
and a hands on approach that only Enliven can achieve. In a few short months
Cumulus had taken their AP process from a completely manual, paper based one,
to one that leads the industry in efficiency.
Cumulus was able to grow their business
by over 80 regional locations, and over 4000 invoices without having to
hire a single new person in their AP department. Their AP department can
not only manage more invoices using ePayables, but they can manage them in a
more efficient manner. AP staff can review, approve, modify, reroute, ask
questions and over ride approvals on invoices from ANY location. As long as
they have an internet connection, they are able to keep on top of their AP
approvals and management.
Beyond helping their approval and
document management, Cumulus now has a window into the current state of their
AP process. They have easy access to reports which can show show them current
pending approvals based on location, invoice reports based on due date, a
current AP snapshot, and access to a monthly accrual report which integrates
directly into GP (making end of month a much smoother
Cumulus Media has taken control of
their AP. They have a documented process for all approvals, electronic backups
of all invoices stored in an off site location, access to easy and powerful
reports, and has room to grow their business without having to worry about
expanding the payroll of their AP department.